Review Management Sunshine Coast — Get More 5-Star Google Reviews

Reviews are the lifeblood of local service businesses. A business with 50 five-star reviews will almost always outrank a competitor with 10 reviews, even if the competitor has been around longer. Google uses review quantity, quality, and recency as major ranking factors.

But getting reviews is hard. You finish a job, the customer is happy, and you both move on. By the time you remember to ask for a review, the moment has passed. And even when you do ask, most customers forget because leaving a review requires too many steps.

We solve this problem two ways. First, Omni automatically sends review requests to your customers at the perfect time — right after a job is completed, when satisfaction is highest. Second, our NFC-enabled Google Review Cards let customers tap their phone and go straight to your review page. No searching, no typing, no friction.

And when reviews come in, Omni responds to every single one with a personalised, SEO-optimised reply. Positive reviews get a thank-you that includes relevant keywords. Negative reviews get a professional response that shows you care. This consistent engagement tells Google your business is active and responsive.